Last updated: 1 September 2026
Welcome to Total Flow Activewear.
These Terms & Conditions apply to your use of our website and to purchases made through Total Flow Activewear.
By accessing our website or placing an order, you agree to these Terms & Conditions.
Nothing in these Terms & Conditions excludes, restricts or modifies any rights you may have under the Australian Consumer Law that cannot legally be excluded.
ABOUT US
Total Flow Activewear is an Australian online activewear retailer.
For enquiries, please contact:
Email: totalflowactivewear@gmail.com
WEBSITE USE
You may use our website for lawful personal shopping purposes.
You must not:
- misuse the website;
- attempt to gain unauthorised access to the website or its systems;
- interfere with the operation or security of the website;
- use the website for fraudulent activity; or
- reproduce or commercially use website content without permission.
We may restrict access to the website where reasonably necessary for security, fraud prevention or maintenance.
PRODUCT INFORMATION
We aim to ensure that product descriptions, images, colours, sizing information and prices displayed on our website are accurate.
However, colours may vary slightly depending on your device, screen settings or lighting.
Measurements and sizing information are provided as a guide and may vary slightly between styles and brands.
If an error is identified in product information, pricing or availability, we may correct the information as soon as reasonably possible.
ORDERS
Placing an order does not guarantee that the order can be fulfilled.
Your order is accepted once payment has been successfully processed and we confirm that the products are available for dispatch.
We reserve the right to cancel or decline an order where reasonably necessary, including where:
- an item is unavailable;
- there has been a genuine pricing or website error;
- payment cannot be authorised;
- we reasonably suspect fraud or unauthorised activity; or
- delivery cannot reasonably be completed to the address supplied.
If we cancel an order after payment has been taken, any amount paid for the cancelled item will be refunded.
PRICES AND PAYMENT
All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.
The total price payable will be shown before you complete checkout.
Available payment methods are displayed during checkout and may change from time to time.
Payment services may be provided by third-party payment providers and are subject to their own terms and conditions.
PROMOTIONS AND DISCOUNT CODES
Promotional offers and discount codes may be subject to specific conditions, including:
- start and end dates;
- minimum spend requirements;
- eligible or excluded products;
- limits on the number of uses; and
- restrictions on combining promotions.
Unless expressly stated otherwise, only one promotional code may be applied to an order.
Promotions may be withdrawn or changed before an order is placed where reasonably necessary.
A promotional offer does not affect any rights available under the Australian Consumer Law.
SALE AND CLEARANCE ITEMS
Sale, clearance, markdown and promotional items may be excluded from our voluntary change-of-mind returns or exchanges.
Please refer to our Returns & Exchanges Policy for full details.
This does not affect your rights under the Australian Consumer Law where a product is faulty, damaged, incorrectly described or otherwise fails to meet a consumer guarantee.
SHIPPING AND DELIVERY
Shipping charges and estimated delivery times are provided on our Shipping Information page and during checkout.
Delivery times are estimates only and may be affected by location, peak periods, carrier delays and circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
If an incorrect or incomplete address results in additional shipping costs, the customer may be responsible for those costs where permitted by law.
RETURNS, EXCHANGES AND REFUNDS
Returns, exchanges and change-of-mind refunds are governed by our Returns & Exchanges Policy.
Our voluntary returns policy operates in addition to, and does not replace, your rights under the Australian Consumer Law.
Consumer guarantees apply automatically and cannot be excluded by these Terms & Conditions.
FAULTY OR INCORRECT PRODUCTS
If you believe an item is faulty, damaged, incorrectly supplied or does not match its description, please contact us as soon as reasonably possible.
We may request photographs or other information to help assess the issue.
Where required under the Australian Consumer Law, an appropriate remedy may include repair, replacement or refund depending on the circumstances.
PRODUCT AVAILABILITY
All products are subject to availability.
An item may occasionally become unavailable after an order has been placed due to inventory errors or simultaneous purchases.
If this occurs, we will contact you and provide an appropriate solution, which may include a refund for the unavailable item.
INTELLECTUAL PROPERTY
Unless otherwise stated, website content including text, graphics, branding, logos, photographs, layout and design is owned by or licensed to Total Flow Activewear.
You may not reproduce, distribute, modify or commercially use our website content without prior permission, except as permitted by law.
THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party services, including payment providers, social media platforms and other technology providers.
We are not responsible for the content, availability or privacy practices of third-party websites or services.
PRIVACY
Personal information is handled in accordance with our Privacy Policy.
Please review that policy for information about how we collect, use and protect personal information.
LIMITATION OF LIABILITY
To the extent permitted by law, Total Flow Activewear is not responsible for indirect or consequential loss arising from use of the website or circumstances outside our reasonable control.
Nothing in this section excludes, restricts or modifies any liability or consumer right that cannot legally be excluded under the Australian Consumer Law.
CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time to reflect changes to our website, business practices, products or legal obligations.
The current version will be published on this page with the updated revision date.
Changes apply to orders placed after the updated Terms & Conditions are published, unless otherwise required by law.
GOVERNING LAW
These Terms & Conditions are governed by the laws applicable in New South Wales, Australia, and applicable Commonwealth laws.
CONTACT US
If you have any questions regarding these Terms & Conditions, please contact:
Total Flow Activewear
Email: totalflowactivewear@gmail.com
Australia